Thank you for making a choice on C.4.M Package! Listed below are some beneficial tips for shipping with C.4.M. These particular frequently asked questions are being provided for relevant information reasons only and usually do not make up binding representations or perhaps warranties
Major metropolitan locations will provide a separate storefront for processing C.4.M shipments. If the C.4.M storefront is closed you may bring your shipment to the C.4.M and a customer service representative will process your shipment. Find your closest location.
Individuals may not ship collect. Either the individual will have to apply for a credit account, or the recipient can place a shipment over the phone, and prepay with a credit card by calling……… Our online customer portal for non-account holders is currently in development.
If you are returning a product that was delivered by c4m, please contact the seller to coordinate your return.If you are utilizing a return shipping label provided to you, drop off the package at the closest Package Express location. Find your closest location.
Yes, the recipient’s email address or phone number provided at the time of shipping will be utilized to notify the recipient. If no email address or phone number is provided, a postcard will be sent notifying the recipient of the shipment’s availability.
C4m will hold the shipment and make the shipment available for pick-up at a designated Greyhound facility unless authorized to leave the package without signature. Unsuccessful deliveries will incur a re-delivery charge if requested.
C4m offers shippers the ability to purchase additional declared value for shipments exceeding the standard $100 value declaration. C4m does not offer insurance for shipments. See Terms and Conditions of Purchase and Carriage for declared value costs and limitations.
All shipments must be packed in containers made of durable material and of quality sufficient to withstand handling on buses. All packages containing fragile or perishable articles must be marked in large letters, preferably with appropriate labels. See Terms and Conditions of Purchase and Carriage for complete packaging requirements. Additional restrictions apply for auto parts as listed below.
Auto parts will need to be tendered with dem packaging. If manufacturing packaging does not exist we will accept at the shippers risk or at no declared value.
Yes, please leave your package open for inspection. Tape will be made available for you to seal your package after inspection. C4m reserves the right to open and inspect shipments when deemed necessary and to refuse those improperly or inadequately packed, damaged or containing prohibited articles.
C4m rates vary by weight, distance and service level. Please obtain rate information using our online shipping application. If you have not registered for online access, obtain a Quick Quote now. For additional questions, visit our Contact Us page and contact Customer Service.
Yes, the recipient’s phone number you provide at the time of shipping will be utilized to notify the recipient. If a phone number is not provided, a postcard will be sent notifying the recipient of the shipment’s availability.
If you are returning a product that was delivered by c4mweb, please contact the company you purchased the product from to coordinate the return of the item.
If you are utilizing a return shipping label provided to you, drop off the package at the closest c4mweb location. Find your closest location.
We are always happy to hear from our customers. If you have an immediate need, contact our National Customer Service Center by using the appropriate link on Contact Us or calling………… To be contacted by a sales representative, use this form or call us at………..